Johnson City Auto Repair

Professional and they care about you thanks for keeping me informed of my vehicle progress

Great people, quick, and trustworthy

Ponder's has done it again! They fixed my Jeep quickly and efficiently. One of the many things I really appreciate is their "door-to-door" service. I have only one vehicle. Therefore, Austin is usually elected to take me home and then pick me up when my car is ready. That is a big plus for their business. Otherwise, I would have to impose on neighbors. Thank you, Ponder's!

Excellent service, came in under the quoted price!

Honest, accurate assessment of the issues with my vehicle. Harvey was phenomenal.

Very professional and friendly service. Austin is sipuch a well mannered and nice young man and everyone else I have met. I feel very confident when I bring my vehicles to you

Ponder automotive always finds the problem and fixes it in a timely manner. I would recommend them to anyone. They also stand behind their work. We just had our Jeep fixed with a 3 year warranty on parts.

Brian and his team have been taking care of all our family cars for over twenty years. When a friend first recommended them to me, he said, "This is the kind of place where fathers take their daughter's cars before the girls head back to college." That was good enough for me, and they have taken care of all of our autos ever since. In addition to being top notch mechanics, they are also easy to work with, open and informative about the problems and corresponding repairs, and very user friendly (it's great that they offer rides when you drop off or pick up your car). These are the kind of folks you can count on. My family and I do.

Very pleased in every way.

Ponder solved a problem that two dealer shops could not. Our Toyota Highlander had a "parasitic" draw on the battery. Something was drawing the battery down; after three days, the battery would be dead and require a jump start. One shop had it for two weeks, a Toyota dealer had it for three weeks. They could not find what was drawing the battery down. In fact, the Toyota dealer said "There is nothing wrong with your Highlander" which was not true, the battery would still go dead and require a jump. Ponder found the problem and repaired it, a short in the dome light system, in one day. Thank you!