Johnson City Auto Repair

866 reviews
Give Us a Call:(423) 218-4244
5

An unfortunate transmission leak was repaired with a new gasket so all is good

Thanks, Bill, for coming in to see us. We appreciate the opportunity to serve you and your vehicle. :-)

- Ponder Auto Repair
5

These guys go out of their way to repair and get you back on the road the right way. Work is all top notch and the staff is amazing. Only shop that I will use for any of my repairs. Highly recommend!!!!

Thanks, Michael, for coming in to see us. We appreciate the opportunity to serve you and your vehicle. :-)

- Ponder Auto Repair
5

Had another Ponder 5 star experience again! For me, it’s all about earned trust in the repair shop. Ponder earns that trust with me every time! I split my time between Charleston and JC. I only use Ponder for auto repair because they earned my trust in their work. This time it was a rear brake job. They knew I needed to be back to Charleston the next day, they needed a part brought in to meet my scheduled return and did just that! The best part is during my drive the next day Ponder staff called me to make sure my drive was going well, and if there were any issues with the repair...that is customer service and why I trust and chose Ponder!

Thanks, Rich, for coming in to see us. We appreciate the opportunity to serve you and your vehicle. :-)

- Ponder Auto Repair
5

Great staff who are always there when you need them. Very knowledgeable and always a fair price plus follow ups on work done

Thank you so much for the kind words, Michael! We appreciate your support. :-)

- Ponder Auto Repair
5

I always get technically excellent and friendly service at Ponder.

Thank you so much for the kind words, Hal! We appreciate your support. :-)

- Ponder Auto Repair
5

Friendly shop with good knowledgable people who take an interest in making sure that your vehicle is serviced properly. Better customer service than what I usually receive at factory dealer repair shops. Highly recommended. I wish I had been a customer years ago instead of just recently!!

Thanks, David, for coming in to see us. We appreciate the opportunity to serve you and your vehicle. :-)

- Ponder Auto Repair
5

Fast, thorough, friendly, accurate and complete. Courteous and informative. A little costly, but "you get what you pay for". I'll be back.

It was an honor and a pleasure serving you, Doug. We look forward to seeing you at the next service. :-)

- Ponder Auto Repair
5

As always, the best service and professionalism. The only people I want working on my vehicles.

Thanks for the rave review, Andy. You’ve made our whole day! Thanks for coming in to see us. :-)

- Ponder Auto Repair
5

Very easy to schedule, professional and friendly service, and a reasonable price. What else could you ask for?

Thanks, Gary, for coming in to see us. We appreciate the opportunity to serve you and your vehicle. :-)

- Ponder Auto Repair
5

Thank you again for being the exceptional business that you are!! Once again your knowledgeable and experienced staff diagnosed and repaired my 2002 Jeep Grand Cherokee at a cost lower than I anticipated. Ponder's is the only repair facility that I trust with my vehicle. The honesty and integrity make this the repair facility that I highly recommend to anyone looking for a place to take their vehicles!

Thank you for the five stars, Robin! :-)

- Ponder Auto Repair
1...29303132333435...87
Leave a review
Ponder Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ponder Auto Repair (423) 928-3849 if you have any issues in accessing any area of our website.