Johnson City Auto Repair

Exceptional service.

For a automotive garage I'm giving 5 stars. And that is because now a days its very hard to find I REAL shop that has the talent to take care of your needs. Telling you each step that their going to take to get the job done along with your approval. Just make sure to make an appointment with the front desk due to the high volume of customers. AAAA++++

Very professional, and you guys are very honest about repairs. ( That means a lot to women) I will definitely send my lady friends your way. THANK YOU

Always helpful, friendly and gets done what needs doin' - thanks.

Always helpful and get done what needs doin' - thanks.

While driving from Charleston to Johnson City I experienced some warning lights coming on. Left vehicle at Ponders on a Sunday, and they fit me in without any concerns. I can always count on Ponder for scheduled maintenance or emergencies that pop up like this on! Thank you Ponder staff for keeping me safe, and caring about my vehicles!

As usual — a job done right , in timely fashion. This shop takes pride in keeping my old Bronco going without wasting my money.

Always quick to get me in and always so honest. I always have such positive experiences and outcomes come from Ponder’s!

Everyone there is friendly and patient. Service is always prompt and professional.

Great customer service. Repairs were completed in a timely manner, exceeding my expectations. Service writers keep me informed of any changes in requested repairs. No run around here. Definitely a cut above. Thanks !