Johnson City Auto Repair

Quick, friendly service

We bought a used car over the weekend and had problems with it right away. I was going out of town that Monday and didn't have a chance to call for an appointment, so we dropped the car off at Ponder's with a note. Although they couldn't get to it immediately (and I did not expect them to), they looked over it and got it fixed as quickly as they could. I appreciate the always-excellent service!

My vehicle came to Ponder Auto Repair on a tow truck with many issues but no easily diagnosed problem. After careful inspection and diagnosis, Brian contacted me and gave me not one, but three estimates for repairs using different replacement parts manufacturers. The work was completed as timely as possible considering the obstacles of back order parts and replacement parts damaged in shipping. Overall I am pleased with the work that was done for me.

Ponder's Auto Repair is a super place to have your vehicle serviced! You get great professional service with a smile and appreciation for your business. I feel very blessed to have found Ponder's. You get a great price and no bull!

Excellent service that you can depend on.

Really nice and quick service

Fantastic & consistent customer service!

Excellent

Great service and attention to detail. Brian operates his shop with the highest degree of integrity and trustworthiness. Very well pleased with Brian and his team's service. They do a great job, and I know I can trust them with my family's cars. Highly recommend them for any of your auto repair needs.

As always, I dropped off a car and they fixed it. No surprises, good communication, work done on time. They also advised me about a future problem and what would have to be done in the next few months to fix it, and a realistic estimate of what it would cost. This is the kind of service I expect, and so rarely receive.